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Frequently Asked Questions

Shipping

We offer free shipping for full price purchases within the continental United States via USPS or UPS. Other options are available by request.

You should receive tracking information when the order is processed.

We will coordinate shipping details with international buyers, whether they prefer USPS or UPS.

Layaway

Layaway is offered with an initial payment of one third and the balance within 30 days. Customized plans may be available. Please contact us for other arrangements. Layaways are considered final sales. The deposit will be forfeited if payment is not completed as agreed upon.

Returns

If you'll be returning an item, notify us within 48 hours of receipt and return the item within 7 business days. No returns are accepted on international shipments due to customs fees. Layaway purchases are not returnable. When the item is received in the same condition in which it was sent, a full refund will be provided less shipping and credit card fees.

Sales Tax

Applicable sales tax must be charged for shipments within Maryland.

Order Processing

Orders received before 5 pm EST are usually packaged and shipped within two business days. We will contact you if there are unforeseen delays.

Trade Discount

We're happy to offer a discount to the trade. Please inquire.

We Buy Quilts!

Whether you have a family heirloom or a collectors quilt that you no longer require, we're happy to take a look. Get in touch via the form below.

More Questions? Contact us!

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